Privacy Policy

Privacy Policy for https://aircomfortforpets.scoopsurge.com

Introduction

At https://aircomfortforpets.scoopsurge.com (hereinafter referred to as “Air Comfort for Pets” or “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of personal data in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA) and its updated version, the California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Privacy Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to:

  • Our official website at https://aircomfortforpets.scoopsurge.com
  • Any mobile or desktop applications developed by us
  • Services and products offered through our platform
  • Interactions between users and our support team

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies governing user data collection and usage, and we encourage you to review these policies before engaging with them.

Processing Activities

This policy describes the types of personal data we process and why:

  1. User Accounts: When you create an account on our platforms, we collect account information such as your name, email address, and password hash.
  2. Payments: We securely process payment details, including cardholder information, for purchases made through our services.
  3. Financial Data: This includes transaction history and billing information to facilitate payments and manage financial transactions.
  4. Purchase Records: Details of products or services you’ve acquired from us, such as order numbers, quantities, and delivery addresses.
  5. Device Identifiers: We may collect unique identifiers from your mobile device, computer, or other devices used to access our services, for technical and analytics purposes.
  6. Location Data: With your consent, we can track your location to provide personalized content and services.
  7. Feedback and Reviews: We encourage user feedback and reviews, which may include personal details if voluntarily submitted.
  8. Social Media Interactions: If you choose to connect our services with your social media accounts, we may access and store data from these platforms (subject to their respective privacy policies).
  9. Product Interaction: Information about the products you view, search for, or interact with on our site.

Personal Data Collection Methods

We gather personal data through various means:

  • User Input: When you voluntarily provide information through forms, surveys, or account creation processes.
  • Automated Technologies: Cookies and tracking technologies are used to collect data about your interactions with our websites and services.
  • Third-Party Sources: We may receive personal data from reliable third parties who partner with us to enhance user experiences or provide specific services (subject to their privacy practices).

Cookies and Similar Technologies

We employ cookies, web beacons, and other similar technologies for several essential purposes:

  • Strictly Necessary: These ensure the basic functionality of our websites and services, such as enabling you to log in.
  • Preferences: Remembering your preferences, language settings, and customizability choices across sessions.
  • Analytics: Tracking site usage, gathering aggregate data on user behavior, and improving our services based on analytics insights.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We retain personal data only for as long as it is necessary or relevant for the purpose of providing our services, complying with legal requirements, or resolving disputes. Once the data is no longer required, we will securely delete or anonymize it from our systems.

Your Rights (Subject to Local Laws)

Depending on your location and applicable laws, you may have various rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments to inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): Asking us to delete your personal data in certain circumstances.
  • Restriction: Limiting the use or processing of your personal data.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on certain personal characteristics.

To exercise these rights or have any data-related queries, please contact our dedicated privacy team at [email protected] or through postal mail:
Air Comfort for Pets Privacy Team
[Address]

Changes to the Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about your data handling.

Contact Us

For any inquiries, unsubscribe requests, or if you have questions related to this Privacy Policy, please contact us: